Privacy Policy for Hero24

Effective Date: September 2024

Hero24 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.hero24.com] or engage with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

    We may collect the following types of personal information:

  • 1.1. Personal Identification Information: Name, email address, phone number, and other contact details.
  • 1.2. Account Information: Username, password, and other registration details.
  • 1.3. Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, and pages visited.
  • 1.4. Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your experience on our site. You can choose to disable cookies via your browser settings.

2. How We Use Your Information

    We may use your information for the following purposes:

  • 2.1. To provide and maintain our services.
  • 2.2. To personalize your experience on our website.
  • 2.3. To respond to your inquiries, comments, and support requests.
  • 2.4. To send you promotional materials and updates if you opt-in.
  • 2.5. To improve our website and services through analytics and research.
  • 2.6. To comply with legal obligations and protect our rights.

3. How We Share Your Information

    Hero24 does not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • 3.1. Service Providers: Third-party vendors who assist in providing services (e.g., hosting, analytics, marketing).
  • 3.2. Legal Obligations: If required by law, we may disclose your information to comply with legal requests or to protect our rights.
  • 3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business deal.

4. Your Data Protection Rights

    Depending on your location, you may have the following rights regarding your personal data:

  • 4.1. The right to access, update, or delete your personal information.
  • 4.2. The right to object to the processing of your personal data.
  • 4.3. The right to request that we restrict the processing of your personal data.
  • 4.4. The right to withdraw consent at any time if processing is based on consent.
  • 4.5. The right to data portability, allowing you to request your personal data in a format that can be transferred to another provider.

5. Security of Your Information

    We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Your Information

    We will retain your personal information for as long as necessary to provide our services or as required by law. After this period, your personal data will be securely deleted.

7. Third-Party Links

    Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

    We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

9. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

    Hero24 | Email: support@hero24.com | Phone: 09 42452538